Case Study

KUKA

KUKA is one of the world’s leading suppliers of intelligent
automation solutions

Details

Company Name: KUKA
Date: Feb 2020
Website: https://www.kuka.com/

Copado enabled KUKA to implement a true DevOps process and eliminate the need for manual intervention.

“With our current Copado setup, we have a full version-controlled process with little manual extra effort (i.e. unsupported metadata). A sprint deployment is done within 2 – 6 hours instead of 5-6 working days, and we now only refresh our boxes 4 times a year.”

-Daniel Stangl, Deployment Manager/Salesforce Administrator  |   KUKA

A True DevOps Solution

Copado: The #1 Complete CI/CD DevOps Tool for Salesforce

et|icon_clock|

Sprint Deployments of 2-6 Hours

fas|fa-database|

Full Version Controlled Process

et|icon_cogs|

3rd Party Dev Tool Integrations

fas|fa-shield-alt|

Increase in Velocity & Quality Control

“We finally had an overview of multiple touched components and the flexibility to deploy user story based from org to org. This was huge.”

Daniel Stangl

Deployment Manager/Salesforce Administrator, KUKA

The Challenge

In order to effectively operate and dominate at a global scale in the intelligent automation industry, KUKA uses the world’s #1 CRM platform Salesforce since 2016. Salesforce helped streamline their business processes in many ways, yet KUKA began to realize that there was still one area, in particular, that was struggling – their DevOps sector. Their release setup consisted of one org, two sandboxes, and a relatively smaller team, yet frustrations with the process were starting to arise.

“It was a very tough time to assure a smooth deployment, as oftentimes errors or issues would occur. It was challenging.”

– Daniel Stangl, Deployment Manager / Salesforce Administrator

Prior to Copado, KUKA managed their release process through the use of JIRA. This process consisted of creating user stories, followed by developers manually commenting on which APEX component got modified and tracking which one should be part of the next deployment. At the end of the three-week sprint, the team would take all named components out of the JIRA user stories and then start the deployment, with changesets or by files with the workbench. This resulted in the occurrence of errors, as code had to be verified manually, and sandbox refreshes would cause the need for manual intervention and delay the deployment. This meant there was no real quality control or verification method, resulting in numerous errors and time lost, many times in the form of several hours or days.

To add to the growing frustrations and complexity of the setup, KUKA did not have a source of truth. This meant there was no version control, which resulted in frequent overwrites. This was further exacerbated by the lack of visibility and transparency, which only further increased the chance of error and loss of time. The team at KUKA knew this process could not continue and that something needed to change in order to be able to continue leading the charge in the intelligent automation industry.

The Solution

KUKA began looking at DevOps tools as a way to solve their current situation and decided to go with Copado in 2017. Copado, the #1 Native DevOps Solution for Salesforce, rose up above other vendors for two specific reasons. The first was due to its native functionality, which meant the team could immediately begin working on it. The second reason was Copado’s integration with third-party DevOps tools, such as JIRA, which would allow them to seamlessly integrate all their current work directly into the tool. As soon as KUKA implemented Copado, the team began to see an immediate lift and impact. KUKA began with the Copado – JIRA integration in order to get all their JIRA user stories synced to create user stories in Copado. This meant that they began to change their process, as individual code or metadata changes no longer needed to get manually named on the JIRA user stories, as Copado took care of this automatically by having each user story represent any changes due to metadata. This immediately saved the team countless hours that had previously been spent manually tracking.  

After operating with these improved processes for a year and a half, KUKA decided to increase its release sophistication and step it up a notch by implementing the use of GIT as a service provider for the repository. Having a single source of truth allowed the team to create a version control process to even further reduce the risk of overwriting or missing components.

KUKA has seen a true transformation in their DevOps processes through the use of Copado. In 2017, before Copado, the team executed around 400 components per deployment and required about 50 manual pre and post-deployment steps. In 2018, after early installing Copado, the team saw an increase to 500 components with only 25 manual pre and post steps and then in 2019, an additional increase to 600 components with only 10 manual…

Read full story >>

CONTACT US

GET A DEVOPS ASSESSMENT