Customer Stories
10/14/24

Steering CLAAS Toward Agile Salesforce Development and Secure Metadata Mastery

by the Numbers
12,000+
Global Employees
€6+ billion
in Annual Revenue
5,000+
Users Supported by EMEA Digital Center
38+
Offices in 6 Continents
About the company

CLAAS is a German agricultural machinery manufacturer and a global market leader in harvesters, tractors, balers, mowers and other farming innovations.

Table of contents

CLAAS embarked on a transformative journey with the adoption of cutting-edge DevOps solutions to overhaul their software deployment processes. This strategic move was aimed at addressing the complex challenges of managing global agricultural data and ensuring the seamless integration of their systems.

Results with Copado

100%
10X Faster

User Story Testing Compliance

Near 0%
9X Faster

Production Fail Rates

Rapid

On-Demand Fixes

Efficient

Weekday Deployments

The Challenge

Overcoming Digital Hurdles with Salesforce DevOps

German manufacturer, CLAAS, isn’t your run-of-the-mill tractor company –– they're a global powerhouse in agricultural machinery with offices and sales companies in over 100 countries and six continents. 

Since 1913, CLAAS has been committed to building innovative farming equipment for the global agricultural industry. But when it came to the company’s Salesforce development process, CLAAS’s  legacy systems and siloed teams made digital transformation as difficult as trying to plow a field filled with rocks.

Before Copado, CLAAS was relying on an external partner to handle Salesforce releases through a custom-built pipeline that operated outside their infrastructure. Without support for handling manual or data related tasks, big deployments were often tedious, especially when having to exclude specific changes from deployment. In the worst case situations, missing or erroneous steps resulted in software defects or missed changes. 

To comply with internal regulations, reduce risk, release faster and gain tighter control over their development process, CLAAS set out to bring all Salesforce development in-house. CLAAS needed to solve a multitude of technical hurdles in their release management process, ranging from slow deployments to persistent errors and metadata management woes. In response, they turned to Copado’s DevOps platform to engineer a comprehensive remedy.

Deployment Frequency and Change Management Improvements

Before implementing Copado, CLAAS typically managed around two major releases per year and hotfix releases every two weeks. While this general structure has remained, the flexibility Copado provides has allowed CLAAS to also deploy specific features on demand. This capability is crucial for timely bug fixes or smaller feature bundles that were previously more complicated to handle.

Moreover, with Copado, the incidence of change overrides, which occasionally disrupted operations, has significantly decreased. Although hard to quantify, the visibility Copado offers into the deployment process has substantially reduced the percentage of overrides, ensuring a smoother and more secure release management cycle.

The Solution

Harnessing the Power of Copado — The Catalyst for Change

By automating CLAAS’s deployment pipeline, Copado eliminated the need for manual intervention, drastically reducing Salesforce release times and minimizing the risk of errors.

Copado enables CLAAS to precisely control exactly what user stories go into each deployment. Previously, they relied on an external partner to manage deployments outside their infrastructure, leading to complexity. Copado replaced this with an internal CI/CD pipeline, empowering CLAAS to cherry pick specific changes or user stories from deployment as needed to bolster security, quality and velocity.

Leveraging Copado’s Salesforce-native, user-friendly interface, CLAAS was able to automate previously-complex and manual tasks across all stages of their Salesforce delivery workflow. Furthermore, because Copado provides a comprehensive view of the progression of user stories, CLAAS experienced an enhanced ability to monitor development activities more precisely at a granular level. This resulted in a significant improvement in efficiency and clarity in managing their DevOps processes.

Beyond the DevOps platform’s technical capabilities, Copado aligned seamlessly with CLAAS's strategic objectives and Salesforce roadmap. By bringing the deployment pipeline in-house, CLAAS gained greater control over compliance and security, ensuring adherence to regulatory standards and mitigating potential risks.

The Outcome

Reaping the Benefits with Copado

At CLAAS, the integration of Copado has sparked a digital revolution, redefining how they approach deployment processes and collaboration within their development team. Here's a closer look:

  • Effortless Deployment: Previously limited to about two major releases annually, Copado now allows CLAAS to deploy specific features on-demand when needed, including timely bug fixes or smaller feature bundles. This flexibility has eradicated the need for weekend deployments, allowing for more strategic and less disruptive updates during regular working hours.
  • Agile Release Management: Copado has helped CLAAS become more flexible in their software release management. Now, they can quickly react to unexpected changes and easily adjust their development process to meet the evolving demands of their business.
  • Empowered Development Teams: Copado provides intuitive conflict detection and on-demand deployment capabilities. This newfound autonomy has led to improved work-life balance and higher morale among team members.
  • Enhanced Collaboration: Real-time insights into the development process have fostered greater collaboration among team members, resulting in more efficient workflows and faster time-to-market for products.
  • Heightened Security: By securely integrating with their git repository, Copado ensures that all changes are tracked, audited, and can be reverted, providing CLAAS with peace of mind as they continue to integrate while adhering to compliance and regulatory standards.

The Future

Nurturing Future Growth with Source Format Pipelines 

CLAAS is gearing up for some exciting changes on the deployment front. They're eyeing more automation and AI integration to streamline their processes. 

They're also considering a shift to source format pipelines with Copado to optimize their Salesforce delivery workflows for better efficiency and control. In a nutshell, CLAAS is getting ready to level up their deployment game. By harnessing advanced tech and refining their strategies, they're paving the way for a more agile and effective approach to software deployment.

Steering CLAAS Toward Agile Salesforce Development and Secure Metadata Mastery
3x Faster, Stress-Free Deployments After Quick & Easy Setup
Increasing Telecom Argentina’s Deployments From Yearly to Daily
TalkTalk Powers Up with 9X Faster Salesforce Deployments
Africa’s Largest Bank with 5x More Releases and 500 User Stories Monthly
3X More Frequent Releases & Fewer Bottlenecks for Germany’s Largest Vehicle Inspection Company
Teaming Up with Slalom to Deliver a Quick Implementation & Easy Deployments for Amica Insurance
Connecting T-Mobile to 4X Faster Salesforce Deployments
Guiding Genpact to 60% Fewer Deployment Failures
Helping Holcim EMEA Digital Center Deploy Salesforce Projects 2x Faster
Rapid-Fire Releases and Less Stress for Left Main REI
Steering Jaguar Land Rover to 16X Faster Releases & Happier Developers
800% Faster Salesforce Delivery for abrdn
Doubling Deployment Speed for Amica Insurance
Real-Time Releases & 50% Fewer Failures for Privia Health
Implementing Enterprise-Grade DevOps & Data Protection for a Leading US Retailer
10X Faster Regression Testing & Less Coding for a Titan of TV
5X Faster Salesforce Releases for SMA Solar
Cleaning Up Salesforce Development Across Hundreds of Countries for Kimberly-Clark Professional
Supercharging Salesforce Development & Testing for Unite Health Share Ministries
Transforming Financial Experiences with Salesforce-Native Automation for Q2
Saving Resources While Increasing Quality and Test Coverage
Bringing a Software Quality Mindset into the Organization
How Copado Helps Automate QA for the King of the Forest
Beverages Without Bugs: 3X Faster Releases for Pernod Ricard
How Optima Tax Relief is Delivering more Business Value with Copado
Ramping Up Digital Document Transformation for Conga
Copado Solves Every Deployment Challenge for Cybersecurity Leader F5
Test Automation in a Complex SAP Environment
Seamless User Story Deployments for Schneider Electric
Ramping Up DevOps Maturity & Pandemic Support for a NE U.S. State
Ramping Up Travel & Leisure's Salesforce Development with DevOps
Automating Taxation for the Finnish Tax Administration
Steering Vueling to 400% More Salesforce Releases
Weave - Unlocking 80% Faster Salesforce Releases
How Wiley Streamlines Developer Collaboration with Copado
Automating the Path to Higher Quality Systems
No limits to IT Efficiency
Bi-Weekly Salesforce Releases for MacMillan Learning
Unlocking Continuous Delivery + Daily Deployments for Linde
Helping KUKA Deploy Sprints in 2-6 Hours
Connecting T-Mobile to 75% Faster Deployments and Better Work-Life Balance
Engaging Consumers at the Speed of DevOps at Kimberly Clark
From Change Set Chaos to Admin-Friendly Automation
Spinning Up End-to-End SAP Testing for NXP in Just 20 Days
Helping Hologic Deploy Salesforce Changes in Just 15 Minutes
5X Faster Deployments & €250,000 EUR in Savings for a French Insurance Leader
139% ROI & 40X Faster Salesforce Releases for UK Property Firm
Cox Automotive Achieves 40 Releases Per Month to Accelerate Salesforce Delivery
Accelerating Salesforce Deployment Time from Weeks to Hours
Smooth Deployments + Refreshing Releases for Coca-Cola
150% Faster Salesforce Deployments for Fair Trade
360 Visibility and 300% More Salesforce Velocity for CDPHP
Unlocking 4x Deployments for AmerisourceBergen
Low-Code Test Automation for Propic, an AI-Powered Property Pioneer
How CaixaBank transforms customer experience with Salesforce
Boats and Bots: Brunswick’s OneASG + Copado Robotic Testing
Driving 2-Hour Sprint Deployments for BlueWave Solar
Helping Baptist Health Cut Release Time by 70%
Faster Development + Fewer Errors for Zen Internet
Saving 350 Hours for BMC Software in the First 2 Months After Implementation
Digitizing Public Health Across the District with Salesforce DevOps
6X More Frequent Deployments for Freshfields Bruckhaus Deringer
BCITO Achieves 16X Faster Salesforce Releases With Copado
Salesforce Innovation for a Pioneer of Pulp, Paper and Power
Powering Perfect Deployments at Enterprise Scale for Valmet
Unlocking 5x Faster Releases and 5x More Productivity for Standard Bank
Building a High-Voltage Salesforce DevOps Solution for Prysmian Group
F5’s Salesforce Deployments Go from Monthly to Minutes
Go back to resources
There is no previous posts
Go back to resources
There is no next posts

Explore more about

Customer Stories
No items found.

Activate AI — Accelerate DevOps

Release Faster, Eliminate Risk, and Enjoy Your Work.
Try Copado Devops.

Resources

Level up your Salesforce DevOps skills with our resource library.

Upcoming Events & Webinars

Explore Events

E-Books and Whitepapers

Read and Learn

Support and Documentation

Documentation Home

Demo Library

Watch Demos Now