Customer Stories
10/17/23

Connecting T-Mobile to 75% Faster Deployments and Better Work-Life Balance

by the Numbers
$78.5
Billion in Yearly Revenue
71,000+
Employees
114.9
Million Customers
#1
in 5G Network Coverage (U.S.)
About the company

T-Mobile has been at the forefront of disruptive innovation and market competition, revolutionizing the way consumers connect, communicate, and access digital services. Founded in 1994, the company has undergone significant transformations to become a major force in the U.S. telecommunications industry.

T-Mobile serves approximately 114.9 million customers, solidifying its position as the second-largest wireless carrier in the United States.

Table of contents

T-Mobile needed a better way to scale innovation and deliver seamless digital experiences to its subscribers. Without a Salesforce DevOps solution, T-Mobile followed a manual deployment process and struggled to sync environments or solve merge conflicts.

Results with Copado

75%
10X Faster

Improvement in Deployment Time

100%
9X Faster

Testing Coverage with Automated Regression Testing

Eliminated

Manual Processes and Merge Conflicts

Improved

Productivity and Better Work-life Balance

The Challenge

Before Copado, T-Mobile didn’t have a DevOps practice in place. Their development environments were not in sync and it took them forever to commit changes. The development team was used to running things manually which also posed a security risk to T-Mobile’s Salesforce deployments. The developers were increasingly frustrated because of the extra hours they had to put in to fix issues.

Key Challenges

The Solution

Copado has enabled T-Mobile to triangulate people, process and technology. With Copado, T-Mobile has increased Salesforce innovation and established a successful DevOps practice.

T-Mobile’s Salesforce deployments are much smoother now. Thanks to Copado, the company has adopted a shift-left approach to DevOps implementation which lets them catch defects and reduce the deployment risks early on in the development cycle.

They also use Copado to measure their deployment efficiency and have increased the number of defects they can catch and resolve in QA and staging versus the production stage.

The Future

Streamlining their Salesforce deployments to be faster and risk-free allows the T-Mobile development team to allocate more time to deliver value to the business. Copado has helped the company improve their productivity and the speed at which the teams can deliver value to the business. Instead of developers spending extra hours at work over the weekend, now they automate their QA and releases with Copado so that they can spend more quality time with their families.

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