Customer Stories
9/25/23

Powering Perfect Deployments at Enterprise Scale for Valmet

by the Numbers
220+
Years of Industrial History
30+
Countries Of Operation
17,000+
Global Professionals
EUR 4.5
Billion In Net Sales
About the company

Valmet develops future-proof technologies and automated systems for the pulp, paper and energy industries around the world. Headquartered in Espoo, Finland, the public enterprise partners with mills, plants and factories to transform raw materials into renewable resources. In 2022, Valmet acquired Neles to bring the power of flow control valves to global process industries. 

Table of contents

Valmet’s IT team implemented Salesforce in 2016 to drive enterprise-grade cloud transformation and handle customer-facing solutions in one place. Before long, thousands of internal and external Salesforce users were flooding Valmet’s customer success platform with business requirements. Developers worked long hours and late nights to keep up with development requests — only to get blindsided by merge conflicts, overwritten changes and regression bugs. 

200+
10X Faster

Weekly Automated Regression Tests

16%
9X Faster

Increase In User Story Deployments

360

Pipeline Visibility And Traceability

Fewer

Production Issues Due To Fewer Overlaps

The Challenge

Searching for a Smarter Tech Stack

By 2019, over 3,000 Valmet professionals were using Salesforce to enhance customer engagement across the globe. However, under the hood, Valmet’s IT team lacked a single source of truth to combat rising complexity and keep external development teams on the same page — creating a climate of low visibility, merge conflicts and high-risk software delivery. 

Developer environments weren’t up-to-date with production changes and Valmet needed a smarter way to manage releases. That’s when an external Salesforce vendor recommended Copado CI/CD to help Valmet tackle release management through the power of cloud-native DevOps.  

“We implemented Copado CI/CD to be proactive and solve issues before they grew into bigger problems,” says Valmet Salesforce Manager Xavier Borel. “We could see what would happen if we didn’t add a release management tool to improve the process.”

Dipping a Toe into the Test Automation Pool

With release management under control, Valmet’s turned to the test automation marketplace to support the groundswell of Salesforce development and lock down a high level of software quality. Manual regression testing was taking far too much time to cover the growing scale of Salesforce development. 

“We had to test everything by ourselves,” Xavier recalls. “As the amount of development items continued to increase, it became nearly impossible to execute regression testing in time for each Salesforce release.”

Valmet’s first foray into the test automation landscape ran into a major roadblock: They couldn’t implement end-to-end test cases. The IT team wasn’t interested in building a custom Robot Framework solution on an onsite server — they wanted a cloud-based solution designed for the Salesforce platform. In 2021, Valmet implemented Copado Robotic Testing to deliver end-to-end test automation across Salesforce and multi-cloud environments.

“We started off with a few test cases for Salesforce and they were very successful,” says Valmet Salesforce Manager Katja Nisumaa-Saarela. “Copado Robotic Testing helped us create scripts that covered end-to-end test cases across emails, servers and beyond.”

Key Challenges

The Solution

An Unstoppable DevOps Duo: CI/CD & Robotic Testing 

Copado CI/CD and Copado Robotic Testing work hand-in-hand to ramp up the volume and velocity of Valmet’s Salesforce pipeline. On a weekly basis, developers merge changes and robots automate end-to-end regression tests to find and fix bugs on new Salesforce features before they go to production. 

Today, Valmet’s IT team includes over 20 people across application support, QA and development in a multi-vendor environment. They work across two production orgs to serve 7,500 internal and external Salesforce users across the globe. 

To drive digital transformation and support the needs of customers and suppliers, Valmet has expanded their Salesforce usage via a set of applications built on top of Salesforce Experience Cloud. And Copado is the single source of truth that enables Valmet to scale without growing pains.

The Future

Continuous Development and DevOps Maturity Across the Clouds

Valmet’s IT team continues to pilot new integrations and search for new ways to fuse Copado CI/CD and Robotic Testing to improve continuous development. 

Test automation has had a very positive impact on the overall quality of our release process,” says Katja. “Now, our testers can really focus on testing and create more effective tests.”

From quality gates to version control, Valmet wields a wide range of cloud-native DevOps capabilities to serve pulp, paper and energy enterprises in over 30 countries.

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