With over 7,800 employees and businesses across 80 countries worldwide, Nouryon is a global leader in specialty chemicals manufacturing.
The Amsterdam-based manufacturer makes a wide range of everyday products across several categories such as personal care, cleaning goods, paints and coatings, agriculture and food, pharmaceuticals, and building products.
Nouryon required a solution to automate their regression testing and most importantly increase the quality of their SAP processes. They aimed to find a solution that was user-friendly so that business users, who have all the process knowledge but not necessarily automation experience, could automate the business processes themselves. The solution also had to be flexible enough to support the process variations across each of the business units as well as supporting the monthly release schedule.
Identify The Right Solution To Automate Regression Testing
Nouryon used their SAP experience, in combination with Copado, to digitize their business process master list within the Copado repository. This gave Nouryon a cloud-based digital library of their most important processes for regression testing that they could run on demand.
During the normal manual regression testing cycle, key users from Nouryon used Copado to directly capture their processes in Copado flows and scenarios. This was a very practical and efficient approach to digitizing Nouryon’s processes in Copado.
KeyChallenges
The Solution
Nouryon utilized Copado outside of regression testing to optimize their process of implementing standard changes in SAP. With Copado, Nouryon managed to automate the entire technical standard change process (request from ServiceNow, the execution of scripts and steps within SAP and back to ServiceNow) saving manual, repetitive error-prone work and thousands of man-hours.
Nouryon developed a stable automated regression set that runs monthly and performs bulk validations that were previously manual, time-consuming and prone to error. Regression testing times is reduced from 4 days to 1 day.
The Future
Today, Nouryon saves an estimated 5000 manual hours a year alone by automating standard changes from ServiceNow to SAP. From a satisfaction standpoint, key users in the company have more time to do their normal jobs and Nouryon had a full year with zero Priority 1 incidents in production.
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