Bringing a Software Quality Mindset into the Organization
by the Numbers
44
Municipalities
2.665
sqkm in Area
1.376
Houses (2022)
2.911
Population (2022)
About the company
North Holland is a province of the Netherlands in the northwestern part of the country. From an economic point of view, it is arguably the most vital part of the Dutch economy. The province holds a strong international position in various fields. As of November 2019, it had a population of 2,877,909.
In 2017, the IT department of Provincie Noord-Holland set out to invest more in quality assurance. While they already had some documentation, it was scattered. They decided to start mapping the business processes in place as, once mapped, they would have created scripts for automated regression testing.
The ultimate goal was to run regression testing on-demand, without relying on the support of employees who were too busy with operations. With a centralized approach and a single recording, Noord-Holland chose Copado to create the process documentation missing, run UAT, and test automation.
KeyChallenges
The Solution
Noord-Holland started by recording one SAP process. Soon after saving it into the cloud, they saw the first deliverable automatically generated: a digital representation of how the process worked. This centralized documentation was the pillar for building more complex and automated QA.
Later, they shifted their focus to involving employees into the QA process. They ran accelerated UAT in no time and created end-to-end scenarios, including all the systems in place: SAP and web apps like TopDesk, Identity Access Management, and iBabs. That’s how they achieved the testing on-demand service.
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