Customer Stories
9/25/23

BCITO Achieves 16X Faster Salesforce Releases With Copado

by the Numbers
50
Qualifications
14
Construction Trades
35,000+
Certified Graduates
11,600
Apprentices in Training
About the company

BCITO (Building and Construction Industry Training Organisation) is New Zealand’s largest provider of construction trade apprenticeships. Founded in 2001, the Wellington-based company was created to serve the country’s building and construction sector. BCITO’s training programs include trade skills like carpentry, glazing, painting, stone masonry and bricklaying.

Table of contents

BCITO started using Salesforce as part of its digital strategy to move from on-prem systems to cloud-based applications. They started looking for an efficient solution with easy-to-use features and Salesforce checked all the boxes.

To support an ever-expanding list of apprenticeship programs, BCITO set out to improve the speed of their delivery lifecycle.

Enter Copado. Learn how the BCITO team leverages Copado’s DevOps Platform to automate manual processes and scale Salesforce.

Results with Copado

16X
10X Faster

Faster Salesforce Releases

80%
9X Faster

Decrease In Fail Rate

90%

Reduction in Time to Resolve Hotfixes

Increase

Team Morale and Overall Job Satisfaction

The Challenge

BCITO was ready to migrate from on-prem systems to cloud-based applications. They wanted an efficient solution with easy-to-use features — and Salesforce checked all the boxes.

At the time, BCITO had just three people on the development team: A senior tester, a system admin and a developer. The development team was at the infancy of their DevOps journey. They hadn’t implemented best practices or built a consistent process.

As a result, it took them 6-8 hours to manage deployments and up to two months to merge Salesforce changes due to manual processes and limited team bandwidth.

Spending Valuable Developer Hours Tracking Deployment Issues

The challenges for the development team intensified as they struggled to run end-to-end testing once they started integrating Salesforce with other platforms like JIRA and AccelQ.

Every time they had to do a production release there was a lot of stress in the team due to rollbacks and redeployments. They had to spend long nights and lots of weekend work.

To mitigate the hardships and heavy workload, BCITO’s development team started to explore the DevOps marketplace for a tool to speed up releases and automate end-to-end testing.

Key Challenges

The Solution

BCITO began overhauling their development process by adding senior testers and engineers to the team. Next, they searched for the right DevOps Platform to eliminate development setbacks and accelerate release management.

After running a gap analysis and researching several commercial DevOps tools, BCITO selected Copado to transform their Salesforce development lifecycle. As part of the implementation, Copado offered extensive training and certifications to help BCITO kickstart their new DevOps journey.

The Future

Implementing Copado has empowered BCITO’s developers to promote changes early and often — putting them on track to achieve true CI/CD on Salesforce. With Copado, BCITO can easily tie their DevOps success to business value and ROI.

In addition, the BCITO development team leverages the Copado Community to learn new skills and connect with 76K+ DevOps professionals all over the world.

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